Hertfordshire police force says it is impacted by global Microsoft outage

Hertfordshire Police has warned some of its online form submissions may be impacted

Hertfordshire Constabulary says it has been impacted by a global outage of Microsoft services.

Hertfordshire Police says it is has been impacted by a global outage affecting Microsoft products and servicesplaceholder image
Hertfordshire Police says it is has been impacted by a global outage affecting Microsoft products and services | Press Association

The force is one of several across the country that has experienced issues, following problems reported with Microsoft services, first detected yesterday evening (Thursday).

Hertfordshire Constabulary has warned that some of its online form submissions may be impacted, and is urging the public to contact the 101 number if they need to get in touch with the police about something that is not urgent.

"Due to a global Microsoft service issue, some online form submissions may be affected," the force said in a statement.

"If your report is time-critical but not an emergency, please call 101. In an emergency, call 999."

Microsoft says it is still working to fix problems with its Teams, Outlook and Copilot services, which it says are experiencing "connectivity problems."

The company has said the cause is an "elevated load" on its infrastructure, however its executives have claimed it is not "a cybersecurity incident."

Microsoft initially said it was seeing "positive results" in an effort to restart its services, but several hours later it said the fixes were not taking "as expected."

The outage is reportedly affecting 74 countries around the world, and is impacting Government systems, spy agencies and court communications.

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