Cardo brings pop-up repairs hub to life for Dacorum Borough Council tenants
Cardo has delivered another successful community-focused initiative, this time bringing a pop-up repairs hub to Grovehill Community Centre in Hemel Hempstead to support tenants of Dacorum Borough Council (DBC).
Held on 17 June, the event offered DBC tenants the opportunity to speak face-to-face with Cardo’s Repairs and Damp & Mould teams about any ongoing, outstanding, or new repairs. All tenants with an email address were invited in advance, and around 60 people attended on the day.
The drop-in session created space for open, informal conversations, giving tenants the chance to share photos of repair issues and receive real-time updates on their cases. A Cardo operative was also on hand and was able to attend several local homes straight away to carry out minor works.
The event was designed to break down barriers and offer proactive, practical support. Tenants were welcomed with hot and cold drinks from the on-site community café, as well as a selection of healthy snacks and sweet treats and a colouring station kept younger visitors entertained.
Feedback on the day was overwhelmingly positive, with many welcoming the chance to speak face-to-face with the team, share photos of repair issues, and have any concerns addressed.
James Cook, Managing Director at Cardo (South), said:
“Bringing services directly to tenants and offering personal, face-to-face conversations is a powerful way to build trust, strengthen relationships, and ensure we’re delivering the kind of support people really need.
“Events like these are about more than just repairs; they’re about being present, approachable, and proactive. It’s a chance for us to show we care, to follow through on our promises, and to play an active role in the communities we serve. That’s what delivering meaningful social value looks like.”