Hemel resident fed up with 'unbearable' noise from construction work near her home

Calls for council to do more to control the noise

Wednesday, 16th June 2021, 10:39 am
Updated Wednesday, 16th June 2021, 10:40 am

A woman from Hemel Hempstead has called on the council to do more to control the noise coming from construction workers near her home.

Stephanie Pommier, of The Square, Marlowes, says she is fed up with the 'unbearable' noise and wants Dacorum Borough Council to take action.

She says she has made a number of complaints but Dacorum Borough Council say it has received no formal complaints relating to building work in Hemel Hempstead town centre.

The view from Stephanie's flat
The view from Stephanie's flat

Stephanie said: "I live in Hemel town centre. I have been a private tenant in this flat since October 2014.

"A planning development was announced about two to three years ago, although I looked at the plans I didn't quite understand the implication of this new development.

"The building work has now started and it is unbearable. I am also losing all privacy and light.

"Because it was passed at the council, I am being told I have nothing to say.

The view from Stephanie's kitchen

"It's the noise that is the issue, it is so loud, I can't stay in, I have to get out of the flat.

"They have not been respectful, the scaffolding is up right outside my window. The other day I was blocked in, it was like I was in a cage.

"The noise needs to be sorted and I want better communication, I think the council should be doing more to control the noise."

A spokesperson for Dacorum Borough Council said: “No formal complaints have been made relating to building work in Hemel Hempstead town centre.

"To make a complaint, residents need to contact [email protected] and provide their name, address and telephone number. Alternatively they can call 01442 228 455.

"Registering a complaint does not automatically mean that the council can take action.

"If the building works are within permitted hours and no abnormal building practices are being carried out, there are no grounds for the council to intervene.

"However, we can only determine whether we can take action after an investigation has taken place."

Ivaro, the contractors carrying out the work, perform pre-commencement checks before works are due to start.

A spokesperson for Ivaro said: "Ivaro as contractors always carry out pre commencement checks before works are due to start. Brasier Freeth who are the managing agents, who are legally obliged, sent out a letter informing the residents of the planned constructions works during the consultation period.

"The tenant’s landlord was made aware by the managing agent of the scheduled works.

"The building was purchased with the existing planning permission in place by Dacorum Council.

"We are building with the existing planning permission and adhering to the correct construction working hours given by the council of 7.30am to 5:30pm (Monday to Friday).

"We always ensure that we adhere to these hours and do not work outside these given times.

"This is the reason why Dacorum Council have not acted as we work within the confines of the allowed hours.

"The client of Ivaro is currently regenerating the block to develop and improve the building.

"Dacorum Council are positively encouraging developers to boost the regeneration of the area and to also assist with the current property shortage."