Latest scam call reports prompt police warning


A total of eighteen scam phone calls across the county were reported to police over the weekend, prompting officers to issue another warning against hoaxers.

The calls were made by fraudsters claiming to be police officers between Friday, September 4, and Sunday, September 6.

Four of those were in Hemel Hempstead, with the others being in Bishop’s Stortford, Little Berkhamsted, St Albans, Hitchin and Borehamwood.

The callers claimed to be police officers stating that they had either arrested a person who had been found in possession of the victims’ bank cards or that they were investigating fraudulent activity on the victims’ accounts.

The people called became suspicious and ended the calls with no personal information or money being handed over.

Police say that while most recognise the scams for what they are, they can have a devastating effect on some people’s lives as not only do they lose a large sum of money, their confidence and trust in people is shattered.

Officers are asking the public to make contact with their relatives, friends and neighbours to ensure that as many people as possible know about the scams.

Fraudsters will use a number of tactics to try and convince people that they are genuinely investigating fraudulent activity and that they need people’s bank cards and money as part of an investigation, including offering reference numbers and contact names.

The police and banks would never ask anyone to send them bank cards, money or any other property.

This would not happen in any circumstances – no matter what a person says or who they claim to be.

Herts Police’s advice on unexpected phone calls:

The police and banks would:

> NEVER ask for your bank account details or PIN number over the phone, so do not disclose these to anyone, no matter who they claim to be;

> NEVER ask you to withdraw money and send it to them via a courier, taxi or by any other means;

> NEVER ask you to send your bank cards, or any other personal property, to them via courier, taxi or by any other means.

> NEVER ask you to transfer money from account to another over the telephone.

If you are not happy with a phone call and are suspicious of the conversation you have with the caller, then please end the call and contact police on 101.

When reporting a suspicious phone call to police, wait at least five minutes before attempting to make the call or use a mobile or neighbour’s phone to ensure you’re not reconnected to the offender.

Did you know?

Phones are now available that automatically block withheld numbers, which are often used by offenders. People’s service providers may also be able to assist with blocking unwanted calls.

For further information about phone scams and how to avoid becoming a victim, please visit