Come in and have a look around: Amazon to host public tours at its massive warehouse

Olly Murs visits Amazon's Hemel Hempstead fulfilment centre
Olly Murs visits Amazon's Hemel Hempstead fulfilment centre
Share this article

Online retail giant Amazon is opening its Hemel Hempstead warehouse to the public.

People will now be able to take a behind the scenes tour of the massive fulfilment centre, covering more than 450,000 sq ft in Boundary Way.

Earlier this year the firm opened its Rugeley centre in Staffordshire for public tours and visits to the Hemel Hempstead base will start from July 8.

Director of UK operations John Tagawa said: “Tours of our Rugeley fulfilment centre have been incredibly popular with more than 2,000 people signing up to tours and bookings now being taken for visits in 2016,

“We’re delighted by the interest we have seen from our customers wanting to see how we fulfil customer orders and we would now like to invite even more visitors to see first-hand how Amazon employees and advanced technology make the magic happen.”

Tours, lasting around an hour, are open to anyone over the age of six and groups can be a maximum of 30 people.

The sort of scene people can expect to see when they visit the warehouse.

The sort of scene people can expect to see when they visit the warehouse.

On Saturday (June 20) the Hemel Hempstead depot welcomed in family and friends of Amazon workers.

Lee Karenga, who works at the fulfilment centre and took his two sons on the tour, said: “It was amazing. My boys really enjoyed it and it gave them an insight into what I do. It is good that people can see the inside, not just the outside of the box they receive their order in.”

Amazon, which has announced it will be opening a ninth UK site in Dunstable, has previously been criticised for the pressure it put staff under to meet targets.

The firm now employs more than 7,000 permanent staff across its current eight centres and introduced an education programme last year that pre-pays 95 per cent of tuition and associated fees for permanent employees to undertake nationally recognised courses.

Staff now work ten hour shifts per week, which means they get three days off every week. The average starting wage for permanent staff is £7.39 per hour.

To visit the centre, book online here.