An exclusive look inside a COVID-secure Berkhamsted spa

The spa has implemented extensive social distancing measures

Monday, 22nd June 2020, 4:14 pm
Updated Monday, 22nd June 2020, 4:16 pm

A spa in Berkhamsted is ready to welcome back clients when the government says it is safe for them to do so, the spa is hoping to re-open on July 4.

Cecily Day Spa, on the High Street, has implemented extensive social distancing measures to ensure that both staff and clients will be safe as they return for the ultimate relaxation experience.

Beauty entrepreneur and founder of the Silver Fern Group, Haylee Benton, who specialises in turning around failing beauty business said: “While opening our doors is a few weeks away, we’re making sure that we’re really prepared ahead of the July 4th.

Divider sneeze screens on manicure tables between the therapist and client

"We want to trial our safety measures before opening our doors to protect the safety of our staff and our customers as best as we possibly can.

"This will mean a loss of 300 available appointment slots per week, but by planning ahead, we can hopefully look to avoid putting our prices up and still bring our ‘hybrid-spa’ concept – affordable prices/luxe experiences – to our customers as we always have.

“We are taking pre-bookings now and are sharing all of our safety measures with customers in advance so they can feel safe and fully prepared for the experience ahead, while still coming to enjoy some time for themselves after what has obviously been an extremely difficult time.”

Part of the Silver Fern Group portfolio, Cecily Spa is leading the way in making the following preparations to ensure the safety of staff and customers:

Social distancing stickers will be laid out on the floor with clear signage indicating where to stand

- PPE – high-quality masks, gloves and visors used during treatment that are replaced after every appointment

- One full-time cleaner dedicated solely to maintaining strict sanitation

- Divider sneeze screens on manicure tables between the therapist and client

- Clients will be required to wear facemasks – Cecily Spa can provide these if necessary

Payment will be taken upfront to reduce contact

- Social distancing stickers will be laid out on the floor with clear signage indicating where to stand

- Customer appointment times will be staggered, and clients will need to arrive at the time of their appointment

- Checking everyones temperature before starting treatment

- Clients required to use hand sanitiser on arrival

Clients will be required to wear facemasks

- Online consultations will be required before any appointment which will serve as a declaration of COVID history as well as the usual medical questions

- Couples massage will only be offered to those living in the same household

- Magazines, phone charges, drinks in glasses and lunches will not be offered

- 100% payment will be taken upfront to reduce contact. Cecily Spa has an online client login area where customers can pay for treatment and also for product. Cecily Spa also has a booking app which is available to download from the app store

- All staff have also undertaken extensive COVID safety training.

Treatments available include everything from facials and body treatments to nails, threading and tanning – all facilitated by expert therapists using only cruelty-free brands.

To find out more visit: www.cecilydayspa.co.uk.