A Hemel Hempstead family claims work at the former Kodak tower is interfering with their television reception.
Update December 1: Since this report, other readers have contacted us to say they are experiencing problems. See link to readers views at bottom of this report. Please tell us if you are having a problem with TV reception.)
But owners of the build
ing Dandara say a special television transmitter on the tower is still working.
Maureen McGovern, of Bassil Road, said: "Since Wednesday of last week (November 21) we have not been able to receive BBC One or Two on our televisions, unless we go through our digital boxes. We're just getting white fuzz through terrestrial TV. It disadvantages those people who don't have cable."
However, Dandara, which is converting the tower into one and two bedroom apartments, says it has taken precautions to make sure television reception is not affected during works.
Terry Arnold, associate construction director of Dandara, said: "We have been in negotiation with National Grid Wireless for more than a year to keep a television mast up and running at all times. As part of our site works, we intend to build a new equipment room to house the electrics for a brand new mast which will be erected on the site when work is completed in approximately two years' time."
In the meantime National Grid Wireless, the firm that provides the transmitter on behalf of BBC, has fitted two temporary masts to scaffolding around the tower. The cabling for these runs from the ground floor to the 17th floor where the masts are located.
The original mast, covering 3,000 homes, is still in operation but the changeover to the temporary masts is expected within the next two weeks.
Stephen Arnold, head of marketing and communications for National Grid Wireless, said: "We have got no reported faults through our system. That site is an automatically monitored site so if there was a break in transmission we would pick it up immediately."
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The full article contains 359 words and appears in Hemel Hempstead Express newspaper.